Shipping Time
Our shipping time is typically 10-15 days (EU), with a production time of 3-5 days.
Please note that delivery times may vary depending on your region and other circumstances.
Shipping Services
We offer worldwide shipping to most countries, ensuring reliable and efficient delivery.
Import Tax
All import taxes are included in the shipping costs, so there are no additional charges upon delivery. If this is the case for your order, make sure to contact us.
Failed Delivery
- If a delivery failure occurs due to a carrier error, we will cover the costs and either refund the item or issue a gift card.
- If the delivery fails due to an incorrect or incomplete address provided by the customer, or if the package is not collected, a gift card equivalent to the order value will be issued instead of a refund.
Order Tracking
Every order comes with a tracking number, which will be sent via email once the package is shipped.
Customers can track their order on our tracking page using this tracking number or order number.
We recommend checking the tracking page regularly for the latest updates and the most accurate delivery information.